Property Manager - Expedia (VRBO)

We’re looking for a Remote Property Manager to join our team. If you're eager to get into property management, love problem-solving, and enjoy helping others, this role is perfect for you. Whether you’re new to the industry or have a background in hospitality or customer service, we’ll provide the training and support you need to succeed!

Key Responsibilities:

• Property Listing Management: Ensure properties are accurately listed on Expedia, VRBO, and other platforms, with up-to-date descriptions, photos, and pricing.
• Guest Communication: Act as the main point of contact for guests, answering inquiries, handling bookings, and providing excellent customer service.
• Booking Coordination: Manage booking calendars to prevent double bookings and optimize occupancy, and handle cancellations and last-minute requests.
• Property Maintenance: Coordinate cleaning, repairs, and upkeep of properties. Work with vendors and maintenance staff to resolve issues promptly.
• Performance Monitoring: Track key performance metrics like occupancy rates and guest satisfaction. Provide property owners with regular updates and improvement suggestions.
• Guest Reviews & Feedback: Address guest reviews, ensuring positive feedback and resolving any concerns or issues quickly.
• Compliance & Policies: Ensure properties comply with local regulations and platform guidelines.

Qualifications:

• No Experience Required: We welcome candidates from all backgrounds! While previous property management or customer service experience is a plus, it's not required.
• Skills: Strong communication and organizational skills. Ability to manage multiple tasks and properties at once.
• Tech-Savvy: Comfortable using technology and booking platforms like Expedia, VRBO, or other similar tools.
• Customer Service: A friendly and professional attitude with a proactive approach to problem-solving.
• Attention to Detail: Ability to identify and address potential issues that could affect guest satisfaction or property performance.
• Remote Work: Must be self-motivated, able to work independently, and manage your time efficiently.
• Preferred: US-based or European candidates, but we're open to applicants from other locations who meet the requirements.

Why Join Us?

• Work from Anywhere: This is a remote position, giving you the freedom to work from any location.
• Competitive Salary: Based on experience, with room for growth and advancement.
• Supportive Team: Join a dynamic and collaborative team that encourages learning and innovation.
• Training & Development: Receive hands-on training and mentorship to help you grow in property management and the vacation rental industry.

How to Apply:

Excited to start your career in property management? We’d love to hear from you!

Submit your resume and a brief cover letter explaining why you’d be a great fit for the role to [email protected] or [email protected]