Property Manager – Property Relations Manager

Job Description:
The Property Relations Manager will focus on strengthening Booking.com’s relationship with its property partners. This includes working closely with accommodation owners to ensure their properties are well-represented on the platform and meeting the company's high standards for guest experiences.

• Serve as the primary point of contact for property owners, assisting with onboarding and maintaining property listings.

• Advise property owners on optimizing their listings to increase bookings and enhance guest satisfaction.

• Conduct regular check-ins with partners to resolve any operational issues and provide updates on new tools or platform features.

• Monitor guest reviews and ratings to ensure property quality and provide feedback to owners.

• Help property owners understand market trends and adjust pricing and availability to maximize bookings.

Requirements:

• Knowledge of Booking.com’s platform and how to optimize listings for better visibility and bookings.

• Strong customer service and relationship management skills.

• Experience in troubleshooting issues and offering tailored solutions to property owners.

• Strong organizational and multitasking abilities.

• Fluent in English, with proficiency in additional languages preferred.