Company Overview:
Airbnb is a leading online marketplace for lodging, where users can book unique accommodations in more than 190 countries. The company’s platform connects hosts offering vacation rentals with travelers seeking unique and affordable lodging options.
- Job Description:
The Property Manager will oversee the daily operations of Airbnb rental properties, ensuring that properties meet company standards for quality and that guests have excellent experiences. This role will require someone who can manage multiple properties, streamline operations, and maintain strong communication between hosts and guests.- Manage a portfolio of Airbnb rental properties, ensuring they meet Airbnb’s cleanliness, quality, and guest experience standards.
- Coordinate with property owners to optimize listing descriptions, photos, and pricing strategies.
- Handle guest communications, from booking inquiries to issue resolution during stays.
- Ensure properties are maintained and housekeeping services are efficient.
- Monitor booking trends to help hosts adjust rates based on market demand and competition.
- Requirements:
- Familiarity with Airbnb's platform and operational tools, including the mobile app and management dashboard.
- Strong communication skills, especially when dealing with guests and property owners.
- Proven problem-solving abilities to resolve guest complaints or issues.
- Ability to juggle multiple properties simultaneously in a fast-paced environment.
- Attention to detail in managing housekeeping and maintenance.